Showing posts with label instant messaging. Show all posts
Showing posts with label instant messaging. Show all posts

Monday, May 9, 2011

New Library Q&A Tool

The library has a new question and answer system called Ask the Library. This tool allows you to contact us via the online form, instant message, text message (just text your question to 201-399-2792) or even Twitter (via @scwLibrary)!

Wednesday, June 18, 2008

New library website to launch July 1st.

The staff of the S.C. Williams Library is pleased to announce the upcoming launch of its new website planned for July 1, 2008. The new site brings into focus the most important content of the former version and is more intuitive to navigate. We hope you’ll find the new site to be more logically organized – it should make finding the information you need quicker and easier.

The site design focuses on technologies that enable communication and interactivity and simplifies access to resources and services so that using the website for your research is less complicated.

Features of the new site:

  • Clear, concise and logical navigation

  • Simple, elegant design

  • Greater accessibility of online resources

  • Guidance for using library resources (tutorials, subject guides, chat reference via instant messaging, ‘how do I?’ menu, ‘help’ section, ‘ask us’ page)

  • Multiple, logical access points to information and resources

  • Meebo© instant messaging application on homepage, which allows users to chat with librarians during reference hours without having to log in or sign up for any instant messaging account

  • Recent publications section highlights whenever a member of the Stevens community publishes in an academic journal (indexed by the Scopus© database)

  • News and Events section on homepage that highlights what’s going on at the library

  • Rotating pictures showcase distinctive pieces of art housed within the library

  • New Multisearch tool allows searching across multiple resources at once

We are looking forward to rolling out all of these new features and we hope you will be as excited to see our new website as we will be on July 1st. Please feel free to send us your feedback on the new site, here in the comments or by email. We look forward to hearing from you.

Wednesday, September 26, 2007

Got a question? Ask it online!

SC Williams Library is happy to introduce its new online reference service! We'll be using Meebo, a web-based instant messaging application that allows us to sign on to multiple IM clients at one time, so you can find us on AOL, Yahoo, MSN and GoogleTalk. This service will be available at the following times*:

Monday, Tuesday and Thursday: 9am to 6pm
Wednesday: 9am to 10pm
Friday: 9am to 5pm

Or, just add us to your friends list to see when we're online! Our screenname is scwLibrary on AOL, Yahoo, MSN and GoogleTalk, and scwLibrary@hotmail.com on MSN.

Don't have an instant messaging account? Sign up for a screenname on one of the following services to chat with us:

AOL Instant Messenger
MSN Messenger
Yahoo Instant Messenger
GoogleTalk

(*Unless we're off helping a student, or doing a library orientation, or in a meeting... Well, you get the point! Mostly, we'll be there during those hours...)

Thursday, August 23, 2007

Welcome [Back]!

Hello all! Just wanted to say welcome back to returning students, and also welcome to Stevens to all the new students. Please feel free to stop by the library if you have any questions about library services and resources, or just to say hi!

The library is located across from the Howe Center, right next to the gym (we're the brick building behind the statue of the horse and rider in the middle of the quad).

This semester we will be debuting our new IM reference service (we'll let you know all the details in an upcoming post). Also, feel free to look up your Information Services Librarians, Linda Scanlon Beninghove and Valerie Forrestal, on Facebook and Myspace. You can send them your questions or concerns there too!

The Information Services Librarians are located across the great hall from the circulation desk. Stop by the reference desk all this month for a free SC Williams Library mechanical pencil!

Most of all, good luck in all your studies, and have a great year!